Deaf and Disabled Telecommunications Program Headquarters
Where:1333 Broadway, Suite 500
Oakland, CA 94612
Date: April 25, 2014
Time:10:00 AM to 4:00 PM
Both the Telecommunications Access for the Deaf and Disabled Administrative Committee (TADDAC) and the Equipment Program Advisory Committee (EPAC) make recommendations to the California Public Utilities Commission (CPUC) and to the State of California.
Committee members provide input regarding the telecommunications equipment and relay services for Californians who are certified as having limitations of seeing, hearing, speaking, remembering, or moving. Meetings are held once a month and are open to the public. If you plan to attend, please read Before Attending a Meeting, which explains how meetings are conducted.
In January 2014, users of the Captioned Telephone (CapTel) have experienced a change in how the caption errors are corrected. While previously incorrectly captioned words were deleted and replaced with the correction (temporarily highlighted by a different text color), now changes are indicated by providing the corrected word in parentheses afterwards, for the purpose of accountability.
Examples of the new correction format:
“Hi, this is Rita at Westside Groceries [Gina].”
“During winter break we are going to see at Lake Tahoe [ski].”
If you need more information, please contact CapTel Customer Service at: 1-888-402-4018 (English), 1-877-330-0156 (Spanish)
AT&T Relay and Hamilton Relay’s CRS contracts have been extended to June 1, 2014. The State of California expects to approve another (& final) extension of the contracts to June 1, 2015 in the near future.
The San Francisco Service Center will open on Friday, January 17th. It will be open the 1st and 3rd Fridays of each month, from 9:00 am–noon (closed noon–1:00 pm) and 1:00 pm–3:00 pm, excluding holidays.
The part time Service Center will be located in the Hearing and Speech Center of Northern California at: 1234 Divisadero Street, San Francisco, CA 94115.
We look forward to seeing you there!