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    • Thanksgiving Holiday: Thursday and Friday, November 27 to 28, 2014

      The DDTP Administrative Office, CTAP Service Centers, and Contact Center will be closed Thursday November 27 and Friday November 28, 2014 in observance of the Thanksgiving Holiday and will resume normal business hours on Monday December 1, 2014. 

       

    • AREA CODE 415 / 628 OVERLAY NOTIFICATION

      May 2014

       

      Dear Business Customer:

       

      To accommodate the demand for telephone numbers, the 628 area code is being added to the area served by the 415 area code. The 415 area code generally covers the County of San Francisco, most of Marin County and a small portion of San Mateo County, serving the communities of Belvedere, Brisbane, Corte Madera, Daly City, Fairfax, Ignacio, Inverness, Larkspur, Mill Valley, Nicasio, Novato, Point Reyes, Ross, San Anselmo, San Francisco, San Rafael, Sausalito, Stinson Beach and Tiburon. This is known as an area code overlay.

       

    • Happy 24th Anniversary!

       

        In honor of the July 26, 1990 signing of the Americans with Disabilities Act (ADA), we invite you to learn more about the ADA by clicking here:  

    • New information about STS

      Good news for people who do not use the phone because others have difficulty understanding your speech.

    • Captioned Telephone Auto Corrections

       

      In January 2014, users of the Captioned Telephone (CapTel) have experienced a change in how the caption errors are corrected. While previously incorrectly captioned words were deleted and replaced with the correction (temporarily highlighted by a different text color), now changes are indicated by providing the corrected word in parentheses afterwards, for the purpose of accountability. 

      Examples of the new correction format:  

      “Hi, this is Rita at Westside Groceries [Gina].” 

      “During winter break we are going to see at Lake Tahoe [ski].” 

      If you need more information, please contact CapTel Customer Service at: 1-888-402-4018 (English), 1-877-330-0156 (Spanish) 

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