• Current News

    • Happy 24th Anniversary!

      Happy 24th Anniversary!


        In honor of the July 26, 1990 signing of the Americans with Disabilities Act (ADA), we invite you to learn more about the ADA by clicking here:  


      The Americans with Disabilities Act (ADA)  



    • New information about STS

      Good news for people who do not use the phone because others have difficulty understanding your speech.

    • San Jose Part-Time Service Center Opening - June 11, 2014

      San Jose Part-Time Service Center Opening - June 11, 2014


      We are excited to announce the opening of a brand new part time Service Center in San Jose!




      Located inside Expandability, formerly known as Transaccess  


      1150 S. BASCOM AVENUE, SUITE 7A  


      SAN JOSE CA 95128  


      OPEN: Every 2nd and 4th Wednesday of each month,  


      9:30am to 2:30pm, except holidays. 

    • CRS Contract extension with both providers


      AT&T Relay and Hamilton Relay’s CRS contracts have been extended to June 1, 2015.

    • Captioned Telephone Auto Corrections


      In January 2014, users of the Captioned Telephone (CapTel) have experienced a change in how the caption errors are corrected. While previously incorrectly captioned words were deleted and replaced with the correction (temporarily highlighted by a different text color), now changes are indicated by providing the corrected word in parentheses afterwards, for the purpose of accountability. 

      Examples of the new correction format:  

      “Hi, this is Rita at Westside Groceries [Gina].” 

      “During winter break we are going to see at Lake Tahoe [ski].” 

      If you need more information, please contact CapTel Customer Service at: 1-888-402-4018 (English), 1-877-330-0156 (Spanish) 

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