Find a State of California CTAP Service Center


Are you ready to get equipment? You can easily visit with a member of the CTAP Service Center staff who can help assess your needs. It’s also a chance for you to get hands-on experience with different phone equipment and services before making a final selection.

 If you are not able to drop by one of the CTAP Service Centers, please call 1-800-806-1191 to discuss other options.

*The Redding CTAP Service Center Is Now Open Four Days A Month: The second and fourth Wednesday & Thursday of each month, 10:00 AM to 4:00 PM, Excluding Holidays.

Please note: Open days do not always fall in the same week.

  •  The Redding CTAP Service Center has limited hours: 2nd  Wednesday and Thursday, and 4th Wednesday and Thursday of each month, 10:00 AM – 4:00 PM, excluding holidays.
  •  The Salinas CTAP Service Office,

    The Salinas part-time Service Center is moving.
    Due to the relocation of the host organization, DHHSC, the CTAP Salinas location will be relocating. The new address has not been confirmed, so please call or email the Contact Center to confirm the new address before heading to Salinas.
    English: 1-800-806-1191

    Spanish: 1-800-949-5650

    Email: info@CaliforniaPhones.org

    Spanish email: info-es@CaliforniaPhones.org
     

  • The Santa Barbara CTAP Service Office, housed in the Independent Living Center, has limited hours: 2nd and 4th Wednesday of each month, 9:00 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
  • The San Francisco CTAP Service Office , housed in the Hearing and Speech Center of Northern California, has limited hours: 1st, 2nd and 3rd Friday of each month, 9:00 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
  • The San Jose CTAP Service Office, has limited hours: 2nd and 4th Wednesday of each month, 9:30 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
  • The West Covina CTAP Service Office, housed in East San Gabriel Valley Japanese Community Center, has limited hours: the 2nd, 3rd, 4th Tuesday of each month, 9:00 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.

If you have a question, please visit a CTAP Service Center or get in touch with the State of California CTAP Contact Center:

State of California CTAP Contact Center
P.O. Box 30310
Stockton, CA 95213

By Phone:

English: 1-800-806-1191

Spanish: 1-800-949-5650

Mandarin: 1-866-324-8747

Cantonese: 1-866-324-8754

Hmong: 1-866-880-3394

Vietnamese: 1-855-247-0106

Russian: 1-855-546-7500

TTY: 1-800-806-4474

Spanish TTY: 1-844-867-1135 


Outreach Specialists attend events around the State to speak to groups about California Telephone Access Program (CTAP) and the California Relay Service (CRS). Find out how and where you can attend.

For more information, go to Community Outreach.