Find a State of California CTAP Service Center


Are you ready to get equipment? You can easily visit with a member of the CTAP Service Center staff who can help assess your needs. It’s also a chance for you to get hands-on experience with different phone equipment and services before making a final selection.

 If you are not able to drop by one of the CTAP Service Centers, please call 1-800-806-1191 to discuss other options.

*All CTAP Service Centers are open Monday through Friday, 8:00 AM – 5:00 PM (excluding holidays), except Salinas, San Francisco, San Jose, Santa Barbara, West Covina and Redding. Please call the Contact Center at 1-800-806-1191 to confirm hours of operation for all Service Centers.

  

 

  • The Redding CTAP Service Center has limited hours: 2nd Wednesday and 2nd Thursday of each month, 10:00 AM – 4:00 PM, excluding holidays.
     
  • The Salinas CTAP Service Office, housed in the Deaf and Hard of Hearing Service Center, has limited hours: 2nd Friday of each month, 10:00 AM – 11:30 AM (closed 11:30 AM –1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
     
  • The Santa Barbara CTAP Service Office, housed in the Independent Living Center, has limited hours: 2nd and 4th Wednesday of each month, 9:00 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
  • The San Francisco CTAP Service Office , housed in the Hearing and Speech Center of Northern California, has limited hours: 1st, 2nd and 3rd Friday of each month, 9:00 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
  • The San Jose CTAP Service Office Inside The Silicon Valley Independent Living Center, has limited hours: 2nd and 4th Wednesday of each month, 9:30 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.
  • The West Covina CTAP Service Office, housed in East San Gabriel Valley Japanese Community Center, has limited hours: the 2nd, 3rd, 4th Tuesday of each month, 9:00 AM – 12:00 PM (closed noon – 1:00 PM) and 1:00 PM – 3:00 PM, excluding holidays.

If you have a question, please visit a CTAP Service Center or get in touch with the State of California CTAP Contact Center:

State of California CTAP Contact Center
P.O. Box 30310
Stockton, CA 95213

By Phone:

English: 1-800-806-1191

Spanish: 1-800-949-5650

Mandarin: 1-866-324-8747

Cantonese: 1-866-324-8754

Hmong: 1-866-880-3394

Vietnamese: 1-855-247-0106

Russian: 1-855-546-7500

TTY: 1-800-806-4474

Spanish TTY: 1-844-867-1135 


Outreach Specialists attend events around the State to speak to groups about California Telephone Access Program (CTAP) and the California Relay Service (CRS). Find out how and where you can attend.

For more information, go to Community Outreach.