AT&T Rate Increase for CRS Call Connection Service.
AT&T has implemented an increase to their long distance call
rates in California for both interstate and intrastate calls made through the
California Relay Service. The rate increase for both interstate and intrastate
calls is now $.10 per minute, effective July 1, 2016.
California Relay Service is free to the
user. However, long distance call connections are a separate service from the
California Relay Service. A call connection service is needed to connect
customers to the person they wish to speak to. This service is provided and
charged separately by telephone carriers like AT&T. These connection charges
are the responsibility of the user.
If a California Relay Service user has not
opted for a long distance telephone carrier in their profile, or has not told
the Relay operator which long distance carrier company they desire to use at the
time of their call, then the call will be billed automatically to AT&T Long
Distance by default.
For more information about your interstate and intrastate call
connection options, please see our web page at http://ddtp.cpuc.ca.gov/default1.aspx?id=1484