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Video Library

The Deaf and Disabled Telecommunications Program’s Video Library contains videos which provide consumers with a resource for obtaining information about DDTP and its two components – California Telephone Access Program (CTAP) and California Relay Service (CRS). The video library will be periodically updated. Please check back for updates. 


Videos are available in Macintosh (QuickTime Player) and PC (Windows Media Player and Real Player). Please see the links below to download the latest media players to view the videos.


Download Media Players
/uploadedImages/NewNav/About_Us/Video_Library/windows_xp_logo.jpg   Windows Media Player  Download Icon  Download Microsoft Windows Media Player 
  /uploadedImages/NewNav/About_Us/Video_Library/Quick Time Player.jpg  Quick Time Player  Download Icon  Download Quick Time Player 
  /uploadedImages/NewNav/About_Us/Video_Library/Real Player.jpg  Real Player  Download Icon  Download Real Player 



Videos are available in multiple languages including: English, Spanish, Chinese, and American Sign Language (ASL). Videos may also be available with captions or in text mode. Text mode (a transcript of the videos) is available in English or Spanish.

Download Video Clips

To download, click on the link that coincides with your selection. 

Please note that depending on the speed of your Internet connection, you may have to wait a few minutes for the files to begin downloading.

Video Library


CTAP Video Library
Video Descriptions     Language 
California Phones English Commercial 2012 English 
Californa Phones Spanish Commercial 2012 Spanish 
California Phones Cantonese Commercial 2012 Cantonese 
California Phones Mandarin Commercial 2012  Mandarin 
California Phones Vietnamese Commercial 2012  Vietnamese 


CRS Video Library
Video Descriptions  Language 
CRS User Tips: Personalize your CRS Calls. English/ASL