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Equipment for Work Place Use

If you work for a small business or agency with no more than fourteen fulltime employees, you may be eligible to apply for a no cost amplified phone, TTY, or other specialized telephone. Please note: To qualify, your business phone number must be different than your home phone number.

Here’s what you need to do. First you must be certified to use this equipment at home. Even if you do not wish to use your equipment at home, you must go through that certification process. The signature of a qualified medical professional establishes your certification.

Once your Certification Form is approved, you will receive a letter or call. CTAP will contact low-vision and blind customers by phone before sending a letter.

The letter or call will instruct you to either get in touch with the State of California CTAP Contact Center or visit a State of California CTAP Service Center.

You will be assessed for the best equipment and services to meet your needs.  

Additional training is also available by getting in touch with the State of California CTAP Contact Center or visiting a CTAP Service Center.

 

Already Qualified for Home Use?

You’ve filled out the Certification Form, had it signed by a medical professional, and returned the form? Great!

All you need to do is to fill out the CTAP Small Business Application.

Ask your supervisor to sign the form. Now send the CTAP Small Business Application to the address below:

By Mail:

State of California CTAP Contact Center
P.O. Box 30310
Stockton, CA 95213

By FAX: 1-800-889-3974  

 By Email: CustomeCare@ddtpca.org 

 

Need to Begin the Application Process?

 

 If you are not already certified, you will need to fill out two forms:  

Return both forms together to the mailing address or FAX number listed above. 

 For Ultratec CapTel® Telephone Customers

California is currently conducting a trial of the Ultratec CapTel® telephone and service to evaluate this product before it is permanently added to the DDTP's equipment distribution program.

CapTel telephones provide word-for-word captions of everything said by the other party in a telephone conversation. At the same time, the voice can be heard via an amplified handset.

Users with intelligible speech who are deaf or hard of hearing speak directly to the other party.

Depending on your situation, you need to complete certain forms as described below.   

 

Types of forms
 Name of Form    Who Must Complete    Explanation  
Certification Form   Anyone wishing to receive Program equipment.  

This is the first step in becoming CTAP certified, and in receiving specialized telephone equipment and services at no cost to you.

 

CapTel Telephone Application Package

Anyone wishing to participate in the CapTel Extended Field Trial (EFT) must first be assessed.

Includes the CapTel EFT Application and the CapTel EFT User Agreement. Forms are not available online.

Please visit a CTAP Service Center or get in touch with the State of California CTAP Contact Center. 

  
 CapTel Small Business Application.     For CapTel telephone customers seeking an extra phone to use at work. If you work for a small business or agency with no more than fourteen fulltime employees, you may qualify for a second CapTel telephone to use at work at no cost.
Request for Approval to Purchase a Second CapTel Telephone   For CapTel telephone customers seeking to purchase a second one.                        

If your employer has more than fourteen fulltime employees or you simply want a second CapTel telephone, you may qualify to purchase another one.                                                                            

Contact Information

For questions, please get in touch with the State of California CTAP Contact Center or visit a CTAP Service Center.  

To purchase a second CapTel telephone you can also email :consumeraffairs@ddtp.org or you may call toll free:

Voice: 1-877-546-7414

TTY: 1-800-867-4323

You may also read more about the CapTel Extended Field Program

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