Deaf and Disabled Telecommunications Program
Equipment Program Advisory Committee (EPAC)
An Advisory Body to the
California Public Utilities Commission (CPUC)
February 10, 2011
10:00 AM to 4:00 PM
Deaf and Disabled Telecommunications Program, Main Office
1333 Broadway St., Suite 500, Oakland, CA 94612

Public Meeting Agenda

I. Administrative Business
A. Introductions
B. Agenda Modification and Approval
1. Review of emergency evacuation procedures
C. Review of Minutes from Previous Meetings

II. CCAF Staff Reports
A. CRS Report    -David Weiss
B. Field Operations Report  -Jennifer Minore
C. Marketing Report   -Mary Atkins
D. Consumer Affairs   -Dan Carbone
E. Customer Contact Report  -Karen Lincoln
F. Equipment Report  -John Koste
G. Wireless Report   -Mansha Thapa

III. CPUC Update
[The CPUC representative will inform the Committee of updates happening in the DDTP Program and review CPUC Action Items.]

IV. EPAC Business
A. Report from the TADDAC Liaison
B. Report from the Chair
[The Chair will discuss any comments from the Commissioners or from the Communications Division and any relevant information from the TADDAC meeting. The Chair may also discuss any current administrative matters impacting the Committee, including TADDAC’s review of EPAC’s Senior Seat nomination letter.]
C.  Review of Action Items List

V. Lunch 12:15 PM - 1:15 PM

VI. Public Input
[Members of the public will provide input to the Committee.]

VII. Jitterbug Consumer Survey Results
[Mansha Thapa will report on the results of the survey distributed to consumers of the Jitterbug wireless pilot program.]

VIII. Discussion of a Wireless Program
[EPAC will discuss the process and develop implementation plans for wireless devices into the DDTP using the dual requirement of lifeline and CTAP certification.]

IX. EPAC Offsite meeting in Victorville, CA.
[Committee members will develop an agenda and discuss plans for the offsite meeting.  The Committee Team will provide an update of any progress made.]

X. Other Business: Member Reports
[Committee members shall report on accomplishments and feedback from their constituency group and on items of interest to the Committee.]

XI. Future Meetings and Locations
[The Committee will discuss any future meetings and locations.]

For additional information, please contact Karen Evangelista, DDTP Committee Coordinator, (510) 302-1110, or by email at  If you plan to attend the meeting and need sign language interpreters or other special communication accommodations, please call the DDTP office at least five days prior to the meeting date.

Please refrain from wearing perfumes or scents to DDTP meetings. Persons with environmental illness or multiple-chemical sensitivity must reduce their exposure in order to attend this meeting. 

For accessibility purposes, all documents reviewed by EPAC must be available in alternate formats. When submitting documents to be included with meeting materials, please send a copy in electronic format to Handouts should also be made available in an electronic format.