• Current News

    • TADDAC/EPAC Joint Meeting April 25, 2014

      Deaf and Disabled Telecommunications Program Headquarters

      Where:1333 Broadway, Suite 500

      Oakland, CA 94612

      Date: April 25, 2014

      Time:10:00 AM to 4:00 PM


      Both the Telecommunications Access for the Deaf and Disabled Administrative Committee (TADDAC) and the Equipment Program Advisory Committee (EPAC) make recommendations to the California Public Utilities Commission (CPUC) and to the State of California.

      Committee members provide input regarding the telecommunications equipment and relay services for Californians who are certified as having limitations of seeing, hearing, speaking, remembering, or moving. Meetings are held once a month and are open to the public. If you plan to attend, please read Before Attending a Meeting, which explains how meetings are conducted.


      Finalized Agenda 

      Agenda Notice 

    • Speech Generating Devices
      Application for Speech Generating Devices are Now Available.
    • Captioned Telephone Auto Corrections


      In January 2014, users of the Captioned Telephone (CapTel) have experienced a change in how the caption errors are corrected. While previously incorrectly captioned words were deleted and replaced with the correction (temporarily highlighted by a different text color), now changes are indicated by providing the corrected word in parentheses afterwards, for the purpose of accountability. 

      Examples of the new correction format:  

      “Hi, this is Rita at Westside Groceries [Gina].” 

      “During winter break we are going to see at Lake Tahoe [ski].” 

      If you need more information, please contact CapTel Customer Service at: 1-888-402-4018 (English), 1-877-330-0156 (Spanish) 

    • CRS Contract extension with both providers


      AT&T Relay and Hamilton Relay’s CRS contracts have been extended to June 1, 2014. The State of California expects to approve another (& final) extension of the contracts to June 1, 2015 in the near future. 


    • We are excited to announce the opening of a brand new part time Service Center in San Francisco!



      The San Francisco Service Center will open on Friday, January 17th. It will be open the 1st and 3rd Fridays of each month, from 9:00 am–noon (closed noon–1:00 pm) and 1:00 pm–3:00 pm, excluding holidays.  


      The part time Service Center will be located in the Hearing and Speech Center of Northern California at: 1234 Divisadero Street, San Francisco, CA 94115.  


      We look forward to seeing you there!  


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