People who are deaf, hard of hearing or speech disabled
User of standard telephone
If you have limitations seeing, hearing, speaking, remembering, or moving, specially-trained Communications Assistant (CA) can relay telephone conversations for all of your calls.
Dial 711 to reach the California Relay Service (CRS). Dialing 711 is for everyone, not just those who have difficulty hearing on a standard telephone. Friends, family, and business contacts can dial 711 for relay calls, too.
If you prefer having your calls immediately answered in your mode of communication but don’t have a preferred provider, dial one of the toll free modality and language-specific numbers below. The call will be routed to one of the CRS providers.
Type of Call
Toll-free 800 Number
TTY/VCO/HCO to Voice
Voice to TTY/VCO/HCO
From or to Speech-to- Speech
English & Spanish
CRS provides a variety of modalities: Modalities are the type of service used based on the communication needs of the call parties.
Federal regulations specify very strict confidentiality requirements for CA's of all relay services. No part of the conversation that takes place between callers is revealed or recorded in written, verbal, or any other form. CRS CA's do not participate in the conversation and acquire no benefit from information relayed.