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Find Equipment :  CTAP products are geared to meet many needs, and they include telephones, amplifiers, ring-signal and speech devices, headsets, switches, and accessories.   You can find equipment listed by disability type with pictures, descriptions, and operation manuals where available.

Please note: The Deaf and Disabled Telecommunications Program (DDTP) Web site only posts fully-accessible manuals. Please pardon the inconvenience while accessible equipment manuals are sought. Currently, several manuals are posted in Word or pdf format, which is accessible for most screen readers.


Repair and Exchange Policy :  If your equipment is not working properly, get in touch with the Contact Center, or visit one of the Service Centers. If your phone is no longer working, CTAP will attempt to repair the phone. If your disability certification changes, CTAP may exchange your phone to meet your disability-related need. Please contact CTAP for assistance.